Mobile advertising. Remixed.

Posts Tagged ‘market’

Clarity and control will drive growth of mobile advertising

Thursday, November 19th, 2009

There is currently an imbalance in supply and demand in the mobile advertising market. There is no shortage of mobile websites, portals and apps out there to advertise on, but there are not enough big spending advertisers to fill the inventory with high-value ads. The majority of publishers are the long tail, using blind ad networks (such as AdMob) to sell their inventory on a CPC basis. The kind of advertisers using these ad networks have to be comfortable with a loss of control over where and how their ads are displayed. Mobile content companies and small-time advertisers abound, with the ringtone and adult entertainment sector being notably well represented. Much of this advertising is taking limited or no advantage of the benefits the mobile channel offers such as location awareness or demographic / behavioural targeting.

There are big brands advertising on mobile, but in a different way and in small doses; they are often working with agencies and ad networks that can tell them which sites their ads will be displayed on and the user demographics of those sites because it’s important to control their brand image. They are also advertising on the iPhone where they can find more well-off consumers, despite in some cases losing control over which apps their ads will appear in.

For mobile advertising to really take off, the big brands and non-mobile companies need to spend more money on it, which will be driven by:

  • More control over the quality of their ad campaigns, driven largely by greater smartphone adoption and data speeds
  • Greater confidence in where and how their ads are displayed so they can control their brand image
  • More accurate measurement of ads, which depends on agencies and ad networks providing improved ad performance data in a way that can be aggregated and compared, and also on better analytics of what happens on the advertiser’s properties in order to give an accurate end to end picture of short and long term ad performance and ROI
  • Greater cross-channel integration of the conception, delivery and measurement of ad campaigns across multiple media in addition to mobile.

I think that the technical challenge of ad delivery to a fragmented mobile device base is largely on the way to being solved. The measurement of unique users and understanding who they in greater depth are has not … but this is an envisioned advantage of mobile over traditional media, and I do not see it as a brake for growth right now. And since most of the privacy issues are again associated with the new envisioned capabilities of mobile, they are in my opinion simply (though not straightforwardly) something that needs to be managed as the industry continues to innovate.

Image attributed to: http://www.flickr.com/photos/celinet/ / CC BY-SA 2.0

People don’t like the least likeable form of advertising

Monday, November 16th, 2009

A recent study by BIGresearch has discovered that text, voicemail and video ads are not liked by 2/3 of their recipients, who think that marketers ought to have their permission before sending such ads to them.  They weren’t much liked last year, and they aren’t much liked this year.  What a surprise.

Firstly, most people ought to know by now that the most effective mobile advertising involves well targeted, integrated and relevant ads that are delivered in moderation and seen by people who are expecting them.  People expect them when browsing mobile sites or using free apps, and they expect them when they opt in to receive ads by SMS, MMS or voicemail.  Ads that do not meet these conditions just end up wasting everyone’s time and patience.

Secondly, the report treats mobile marketing as synonymous with direct marketing techniques adapted for mobile (sending SMS or MMS or voicemails).  Such techniques are only a part of mobile advertising, which in addition covers ad delivery methods such as mobile web search and display, in-app and via bluetooth.  And mobile advertising is only a small part of mobile marketing, which does not always involve the delivery of ads.  For example, a store sending an SMS to a loyal (opted in) customer when a new product line comes in is a form of mobile marketing but I would not consider the message to be an ad.

So actually, whilst the report is saying that ‘the percentage of people who don’t like mobile marketing has increased’, what it’s really saying is that direct marketing techniques on mobile are probably at least as annoying as receiving junk mail in the post.

the percentage of people who don’t like mobile marketing has increased

Google had no choice but to buy Admob

Tuesday, November 10th, 2009

Many reporters are talking about Google’s purchase of AdMob as a logical step to ‘further their strategy in mobile advertising’ but it was nothing of the sort. It was simply buying its ticket onto the boat that it missed. Google’s forays into mobile advertising have been nothing short of mediocre, trying to duplicate their web search advertising model onto mobile without fully understanding the real issues of device fragmentation and small screen size. Writing a google mobile ad (no banners here) forced you to split your call to action into two ugly halves; an 18 character (2-3 word!) headline and an equally short subtext. Add the url onto the end and you get a half-screen size unreadable text ad on anything other than a smartphone (with dumbphones still at 60% of the ad market). Response rates were understandably poor. I once met a Google representative at a mobile advertising workshop and spent 5 minutes explaining to him why Admob’s approach was so much better, including their %phn% innovation that inserts the user’s own phone model into the ad text itself. He’d never heard of it, because he hadn’t even checked out the competition for himself.

Admob, on the other hand, just went for simple and mobile-ready and grew it from there. It also took a leaf from Google’s book and offered a free mobile analytics tool to help advertisers and publishers make more sense of their forays into mobile, something which Google only just got round to last month. With their recent push into iphone and android in-app advertising, real revenues more than doubling every year, their Google-like ‘open’ positioning, and their knowledge and ability to generate constant buzz and keep the top spot in mobile marketing globally, Admob was in the right place for Google.

Was $750m the right price? Admob currently serves around 10bn ad impressions a month, at click through rates of say 1-3%, average CPC $0.05-0.10. They get a 40% cut of adspend. Take away 140 employees salaries and tech costs, and you end up with between $17m and $127m yearly EBITDA. At a valuation of a multiple of 6-8 times profits, this puts Admob somewhere in the range of $100m to $1Bn. I suspect their revenues were at the lower end of the scale, but frankly Google’s need under the circumstances was great. Given the growth potential of mobile advertising, the $750m price tag for Admob looks like an excellent deal.

Google offers simple advice to improve your mobile marketing

Friday, October 16th, 2009

This Google GoMobile page is a nice, high level summary of the things to bear in mind when running a mobile ad campaign.  The important message here is that you have to get the context right, and consider mobile as just one channel in the whole mix.  The most active advertisers on mobile these days tend to be mobile-only or at best internet-only plays.  It’s easy to extend your offer onto mobile.  But for the rest, who are used to other marketing approaches, mobile is an extra channel and the most difficult decision is not whether to use the mobile channel, but how best to integrate it into the mix.

GoMo publishes mobile innovation magazine

Tuesday, October 6th, 2009

GoMo News has just published a magazine pulling together a collection of ‘thought-provoking essays from leaders in mobile innovation’, including a number of articles on mobile marketing.  You can read it here.

Mobile advertising will be worth more than €950M in Western Europe by 2013

Thursday, August 6th, 2009

FirstPartner has released its mobile advertising forecast for Western Europe 2009-2013.  It seems everyone is releasing forecasts and they are all big.  Their contribution to the pile is that mobile advertising will be worth in excess of €950 million in Western Europe by 2013.

Some of the highlights include:

  • Mobile advertising will grow at a CAGR of 50% from 2009 to 2013, with the UK being the strongest market valued at over €200 million by 2013.
  • The most dominant revenue stream will continue to be mobile internet search, which will grow at a CAGR of 55% from 2009 to 2013
  • The key to the development of mobile advertising is that operators, agencies and sales houses begin to work more closely together to educate the market about the benefits of mobile advertising.

Adremixer’s take on Mojiva’s 7 mobile advertising myths

Monday, July 13th, 2009

Mojiva recently wrote a piece for MediaPost entitled ‘The seven myths of mobile advertising’.  Some I agree with.  Some I don’t.  So here’s my take on each:

Myth # 1: Smaller screen, smaller effect. Many marketers assume that because mobile phones have a smaller screen, advertisements will look more cluttered, and be less effective. In fact, CTRs have been found to be higher on small mobile screens than traditional PCs, and ads on mobile devices often look cleaner than on the Web. Content clarity overall is more vivid.

If you’ve watched a movie on a 320×240 mobile screen, you’ll understand that it is actually very watchable and engaging.  The real constraint of a mobile device is the size and readability of text.  The best ads that work on mobile are visually appealing (not very difficult to do) and have simple, clearly thought out calls to action (difficult to do).  Some mobile publishers cannot even serve graphical ads, so you’ve then only got a text link to work with.  But an effective call to action can generate surprisingly large click-through rates.  Click-through rates are not just higher on mobile because of simpler, clearer ads.  They are also higher because:

  • Ads are more noticable and take up more real estate on a small screen, and rather than being in a sidebar that can be ignored, they are in the flow of the content.
  • There are fewer competing ads on the same page
  • People are not (yet) as desensitized to ads on mobile as on PC
  • Because of slower speeds and higher costs, mobile surfers are more purposeful in seeking out specific content or content types, therefore a well-targeted ad will be more relevant to what a user is looking for at a particular time.

Myth #2: Low CPMs. Publishers often assume lower CPMs on mobile versus the traditional Web, and in turn, lower revenue opportunities. The reality is, CPMs can go up to $15-$20 for premium mobile Web sites, and as the mobile advertising industry grows, so will these rates.

About 10 months ago, it was still possible to sign up as a small publisher to the Nokia Interactive mobile advertising program and get $10 gross eCPMs (e = earning) in Europe and the US.  Shortly after, they stopped the program and decided to focus only on big brand publishers.  Over the last 10 months, eCPMs for most publishers have plummeted around the world.  If you have a good site and you work with a good ad network, you may be able to $1-2 gross eCPMs in the US, but you’d be hard pressed to do better than that.  As a big brand, you may be able to get better eCPMs, but frankly, mobile advertising is not part of your business model unless you’re a newspaper.  I do not think that average eCPMs will go up over time.  There is way more supply of mobile sites than demand to publish on them, and this is keeping prices low.  I expect that to continue in the foreseeable future.  There are two exceptions to this right now:

  • Ads on the iPhone.  The highest CPMs in the industry will go to developers who create a top 10 app into which brands can insert highly engaging, animated, exciting ads as part of a broader multi-channel ad campaign.
  • User targeting through profiling and geo-localisation.  Those publishers who are able to target ads based on user information and location will be able to charge much higher rates.  Mobile operators, and large mobile social networks will be in a good position to do this.

Myth #3: Mobile ads are harder to design. I have found that a large percentage of advertisers believe it’s harder to create campaigns for the mobile medium. However, the only real difference is that banner sizes are smaller. Any good designer can build them, and the Mobile Marketing Association offers standards http://www.mmaglobal.com/mobileadvertising.pdf to help guide you through it.

I don’t know where this myth comes from.  Certainly there is less space to play with when designing an ad, and that actually reduces the amount of graphics and text that needs to be designed.  What is more difficult is coming up with the clear, concise, very short call to action message, tailored for your specific target audience.  And of course you’ll have to try lots of different copy to discover the ones that work best.

Myth #4: No unique user detection and targeting. On the Web, cookies enable advertisers and search engines to track unique visitors and who clicks on what link. It’s just as simple on in mobile. By using multiple identity parameters in the ad requests, like the device, WAP IP, or session info, it’s easy to detect unique users on mobile. And with that ability, concepts like frequency capping, demographic targeting and enhanced user targeting options prove mobile advertising a useful new marketing tool.

Actually it is more difficult to detect unique users on mobile.  At least a third of mobiles do not store cookies, and this does make it difficult to detect repeat visits from the same user.  Multiple users have the same mobile gateway IP address, so they cannot be distinguished using IP address alone.  It is possible to detect a unique user if you have an agreement with a mobile operator – but you’d need a lot of agreements!  So ad networks resort to statistical methods comparing multiple parameters to second guess whether someone with exactly the same parameters passed in their http requests is likely to be the same person or not.

Myth #5: Creating a mobile Web site is difficult and expensive. Building a mobile content page is the first necessary step before launching a mobile ad campaign, and there are many free tools available to make it easy and painless. Mofuse, DotMobi and Ubik, for example, can help you build a mobile site, or simply translate your regular Web content into a mobile format. Then you can set it up to automatically extract your online content through RSS and feed it into your mobile site. Don’t get overwhelmed — if you have content already on the Internet, this can be done very quickly. The more automated, the easier it will be for you.

Creating a mobile website is not expensive.  But it is difficult to do it right.  Automated solutions can create a mobile presence in seconds.  But the user experience will probably suck.  Have you browsed a ‘google mobilized’ web site on your mobile?  It gets the job done, but you wouldn’t want that as the flagship mobile presence for your brand.  If you pump RSS feeds at it, you’ll more than likely fill it with made-for-web content that is too long winded for mobile consumption.  You need to think about why people would visit your mobile site, under what circumstances, and tailor it to respond as simply and effectively as possible to that need.  However, you don’t need a fully-fledged site in order to advertise on mobile.  You can create a landing page specific to a campaign, where the goal is to get someone to sign up for something or find the nearest store for example.

Myth #6: A perceived lack of ROI. The nature of mobile advertising allows you to capture conversions in a much more innovative way than the Web. The power of click2call actions, lead generation forms, and click2pay make it simple for advertisers to run mobile campaigns, determine effective conversions, and calculate ROI for their spend much faster and easier.

I don’t know where the perceived lack of ROI comes from.  In the majority of cases I am aware of, advertisers have seen excellent returns from their mobile ad campaigns.  However, although there are certainly new ways of generating and measuring conversions, they don’t work for everyone.  Some digital ad agencies no longer run click 2 call campaigns because of poor effectiveness.

Myth #7: SMS is the only type of mobile advertising. Many assume mobile advertising is just SMS, which lacks user interaction and dynamic content, and offers limited ad text. Advances in mobile technologies have made it possible to expand advertising into interactive text and banners, and embed ads in mobile games and smartphone applications. The enhanced support for rich media on the iPhone, Android, Nokia and other smartphones has made it possible for advertising to take a step forward and offer more streamlined brand exposure.

This is the biggest myth but it’s being dispelled quickly by the industry.  In my opinion it should be reserved for people without mobile internet access, and for advertisers who don’t mind looking like spammers.

Boku offers simple, global mobile payments

Tuesday, June 16th, 2009

This is an excellent opportunity for mobile content providers to reach more paying customers around the world.  BOKU has just come out of 5 months of ’stealth mode’ (a short time frame considering the mammoth task they’re taking on) and has announced their mobile payment solution that operates in over 50 countries … ’so, whether you’re in Turkey or Malaysia, you can buy virtual goods using BOKU … the explosion of virtual goods and online gaming has created a market for this elegant and simple way of making online purchases’.  The elegant and simple way? SMS driven payments, at  a wide range of price points, reaching over 1.6 billion consumers worldwide.

Better conversion means higher net payout, even with carrier fees

Better conversion means higher net payout, even with carrier fees

And to get the ball rolling, they’ve acquired the Paymo and Mobillcash businesses, teams and technologies, and raised $13m series A funding from Benchmark Capital, Index Ventures and Khosla Ventures.

Now you can extend your mobile advertising campaigns to new frontiers to reach a potentially huge market of paying mobile consumers.

Mobile internet advertising: seize the day

Thursday, June 11th, 2009

According to Juniper reasearch, mobile advertising is weathering the global recession and continues to grow (surprise, surprise).  That’s because when you do it right, it’s more engaging and more measurable.

Here are three key findings:

  • Mobile Internet will become the most popular mobile delivery channel for advertisers in 2009, and will attract the largest proportion of mobile adspend
  • Mobile Cost Per Clickthrough (CPC) and Cost Per Mille (CPM) rates have fallen sharply over the past year in large part due to the negative impact of the economic downturn
  • Mobile advertising response rates remain substantially higher than those in other media.

If you needed convincing about the case for advertising on the mobile internet, you can’t do better than that.  The mobile internet ad networks are the hottest place to advertise with, prices are dropping, competition is growing between them and they are fighting for your business.  Now is the time to get on board with them and get some excellent returns for your marketing budget.